Sushmita Ghosh has a total work experience of around nine years, which spans content development, technical documentation, and corporate communications. Her flair for writing landed her a job at a national daily where she got an opportunity to hone her writing and editing skills. After her five-year stint in journalism, she moved on to E learning where she designed numerous courseware across domains using learning methodologies and tools. Thereafter, she worked at SAS R & D as a technical writer, where she documented User Guides, updated Release Notes and worked on Online Help.Currently, residing in Chicago, USA, Sushmita’s interests lie in analyzing and creating a workplace solution to bridge the gap between clients and technical consultants within the international IT industry, with a primary focus on quality assurance and communication.A post graduate in Economics from the Gokhale Institute of Politics and Economics (GIPE), Pune, she has worked at Mid-Day, Indian Express, Maximize Learning, SAS R & D and McKinsey & Co.